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profilewannabe

Frequently asked questions.

Every question owners and agencies ask us, in one place. Can't find yours? Watch the demo or get in touch.

Getting started and the trial.

How does the free trial work?

Autopilot includes a 7-day free trial. A card is required to start, and you can cancel anytime before the trial ends.

Will the AI post something I don't like?

Posts and replies publish only after the AI reviewer checks them, and low-star replies always wait for you. Prefer to approve everything? Switch on approval mode and nothing goes live until you tap approve.

What happens with negative reviews?

One- to three-star reviews always wait for your approval, on every plan. You get a draft reply you can edit or send as-is.

Is pricing per location?

Yes. Autopilot is $47 a month for your first Google Business Profile and $37 for each one after. The Agency plan includes 5 profiles, with extra profiles at $29/month in review mode or $49/month in auto mode.

What does the Lifetime licence include?

Autopilot features for one location for the life of the service. You can move it to a different location once a year. Add-ons are extra. It comes with a 14-day money-back guarantee and a pro-rata refund if the service ends within 24 months.

Who is behind Profile Wannabe?

Profile Wannabe is built by Website Wannabe, a web and software studio for small businesses in Doylestown, Pennsylvania.

Plans and pricing.

Can I change plans later?

Yes. Change plans from Settings in the app; the change applies right away.

What happens if I add more profiles?

Autopilot is $47 a month for your first profile and $37 for each one after. Add a profile in the app and your next bill adjusts. The Lifetime licence covers one profile.

What if I need more heatmap scans?

Autopilot includes 10 scans a month for each profile. Need more? Add 25 scans for $10 whenever you like.

Is anything limited during the trial?

During the 7-day trial you can connect one profile and run 3 heatmap scans. Everything else works. The full allowance opens when the trial ends and the first payment goes through.

Do you offer refunds?

A subscription can be cancelled any time from the app and runs to the end of the paid period. The Lifetime licence has a 14-day money-back window.

Is there a setup fee?

No setup fees. You pay the plan price: monthly, yearly or once.

Can I try before I buy?

Yes. Autopilot and Agency start with a 7-day trial. A card is required and nothing is charged until the trial ends.

What payment methods do you accept?

Cards, through Stripe.

Features.

Will posts publish without me?

Only if you choose "Publish on schedule" in settings, which needs the Autopilot plan and your recorded opt-in. Otherwise every post waits for your approval.

What stops the AI making things up?

A fabrication check flags invented projects, holiday sales, discounts and testimonials, and a publish check blocks links, contact details and review incentives. Flagged posts stay as drafts.

Can I write my own posts?

Yes. Write updates, offers or events yourself and schedule them on the same calendar.

Can it reply automatically?

Yes, to 4 and 5 star reviews only, if you are on the Autopilot plan and have opted in. Your Knowledge Center profile must be complete first; until then replies are drafted for you.

Can I make a review QR code?

Yes. Generate a QR code that sends customers straight to your review page.

How often are scans run?

You can rescan a grid weekly or monthly. Keyword rank checks run about once a week per location.

Do scans cost extra?

Scans use points included with your plan. Extra point packs are available if you scan a lot.

Where are views, calls and directions?

On the Analytics page, with date ranges from 30 days to 12 months. The Overview keeps to what needs your attention.

How many keywords does the map panel show?

Your latest rank for up to five keywords. Full grids live on the Rankings and heatmaps page.

Do you add location data to photos?

No, we do not geotag photos. We focus on good photos, the right category and accurate descriptions.

Can I upload from my phone?

Yes, upload from any device into a folder, then send to Google when you are ready.

Can I upload a PDF menu?

You can store a menu file, but it is not read automatically. Menu items are edited in the menu editor and pushed to Google.

Are products pushed to Google?

Not yet. Products are saved to your Knowledge Center and used by the AI for posts and replies.

Will I get an alert when a competitor changes something?

Not today. Research refreshes about every three weeks, and you can review it any time.

How are competitors chosen?

Nearby businesses in your category are ranked by rating and review count. You can add or remove them yourself.

Can I download a PDF?

Reports open as a printable page, so you can save them as a PDF from your browser.

Do reports include map rank?

Rank lives on the Rankings and heatmaps page, with trends per keyword.

Does it change my listing details on its own?

No. Suggested fixes to your categories, services or description are reviewed and applied with you.

Can I switch automation off again?

Yes, any time. Both switches go back to approval mode instantly.

For businesses.

What happens with a bad review?

One- to three-star reviews always wait for a person, on every plan. You get a calm, specific draft you can edit or send as-is.

Do I need to be good with technology?

No. You connect your Google account, pick your location, and add the searches you want to show up for. After that you approve drafts from your phone or let Autopilot handle them.

How much time will this take me?

Setup takes a few minutes. After that, most owners spend a couple of minutes a week approving drafts, or none on Autopilot.

Is there a one-time option?

Yes. The Lifetime licence is $999 once for one location with Autopilot features, with a 14-day money-back guarantee. See pricing.

I serve customers at their address. Does that work?

Yes. Service-area businesses work the same way, and heatmaps show where you rank across the towns you cover.

Can it use my job photos?

Yes. Add photos to your library, or import them from your website, and posts can use them.

Can I update my Google menu?

Yes. Edit your menu in Profile Wannabe and push it to your Google listing. Google accepts menus on restaurant listings.

How is pricing calculated?

Autopilot is $47 a month for the first location and $37 for each one after, with two months free on annual billing. Ten or more locations? The Agency plan may fit better.

Can each location use a different mode?

Each location has its own posting and reply settings, so you can keep a sensitive location in approval mode and run the rest on Autopilot.

We have a lot of locations. Can we talk?

Yes. Book a call and we will set it up with you.

For agencies and freelancers.

How is the Agency plan priced?

$199 a month with 5 locations and 3 seats included. Extra locations are $29 a month in review mode or $49 a month in auto mode, chosen per location. Annual billing gives two months free.

Do clients see Profile Wannabe?

You can invite a client to view their own location. Reports branded with your agency name are on our roadmap.

Can you do the work for us?

Yes. Website Wannabe offers a done-for-you service for agencies that would rather hand profiles off completely.

How many heatmap scans do we get?

The Agency plan includes 100 scans a month, plus 20 for each extra profile, and more are 25 for $10. Grids go up to 7×7 in review mode and 13×13 in auto mode.

How many keywords can we track?

Each location tracks 10 keywords in review mode and 25 in auto mode, checked weekly.

Does it fix citations?

The citation audit finds where business details do not match. Fixing them is available through the done-for-you service.

What should I charge clients?

That is up to you. Agencies typically resell Google Business Profile management for $150 to $500 a location a month; your cost on the Agency plan is $29 or $49 per extra location.

Can it use photos from the client website?

Yes. Photos can be imported from the website into the photo library and attached to posts.

What does it cost me per client?

The Agency plan is $199 a month with 5 locations included. Each extra location is $29 a month in review mode or $49 a month in auto mode. You set your own price to the client.

Can my clients log in?

Yes. You can invite a client to see their own location and results.

The free audit.

Is it really free?

Yes. No card and no obligation. If you want help with the fixes, Profile Wannabe starts with a 7-day free trial.

Do I need to give you access to my Google account?

No. The audit uses what is public on your listing and in search. To apply fixes later, you connect your profile inside Profile Wannabe.

How long does it take?

We email your audit within one business day.

What happens after?

You get your score and fix list. Fix things yourself, start a trial and let Profile Wannabe handle it, or ask us to do it for you.

Connect your profile and start a 7-day trial.

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