A reply for every review. The tough ones wait for you.
Every new review gets a drafted reply in your tone. Set a rule for each star rating, approve drafts in bulk, and get an alert when a low rating comes in.
7-day free trial. Card required; nothing is charged until the trial ends.
What it does
Rules by star rating
For each rating choose auto-reply, draft for approval, or off.
Low stars never go out alone
Replies to 1, 2 and 3 star reviews always wait for you, on every plan.
Your tone of voice
Replies follow the review tone in your Knowledge Center, and you can set your own instructions per rating.
Low-rating alerts
Get an email and an in-app alert when a review comes in at or below the rating you choose.
Built because customers read your replies.
A review with no answer looks like nobody is home. A bad review answered at 11 PM in a hurry is worse. Both cost you the next call.
We wanted every review answered quickly, without letting a machine speak for you on the ones that matter most. So the AI drafts every reply, the happy ones can go out on their own if you allow it, and anything three stars or lower always comes to you first.
How it helps you
Answer every review
No review sits unanswered because you were on a job.
Handle bad reviews calmly
You get a measured draft to edit, not a blank box at the end of a long day.
Save the evenings
Approve a week of drafts in one go.
Questions about reviews.
Can it reply automatically?
Yes, to 4 and 5 star reviews only, if you are on the Autopilot plan and have opted in. Your Knowledge Center profile must be complete first; until then replies are drafted for you.
What happens with negative reviews?
They always wait for your approval. You get a draft reply you can edit or send as it is.
Can I make a review QR code?
Yes. Generate a QR code that sends customers straight to your review page.